Cancellation & Refund Policy

This Cancellation and Refund Policy applies specifically to the Readers' Favourite Plan offered on Classic Pages (developed and maintained by DailyHawker®).

The Readers' Favourite Plan is a subscription service providing:

• Physical books of your choice delivered every month.
• Total purchasing power of ₹10,999.
• ₹500 in purchase credit is added every 30 days until the total credit reaches ₹10,999.
• Rollover Benefit: Unused credits never expire and continue to accumulate. If the order value exceeds the available credit balance, the subscriber pays the difference separately.

Subscribers may cancel their Readers' Favourite Plan subscription under the following conditions:

• Pre-fulfillment Cancellation: A full refund is available if the plan is cancelled within 7 days of purchase and no books have been delivered.
• Post-fulfillment Cancellation: Active subscriptions may be cancelled at any time. Any eligible refund will be calculated and issued on a pro-rata basis.

For eligible cancellations (as detailed in Section 2):

• Refunds will be credited to the original payment source used during the transaction.
• Refund processing typically takes 5 to 7 business days from the date the cancellation request is approved.
• Please note that GST (18%) charged on the transaction is handled according to prevailing Indian tax laws and may not be fully refundable depending on the timing of the cancellation.

Because the Readers' Favourite Plan features a no-credit-expiry policy, unused monthly book credits automatically roll over to subsequent months.

Consequently, the temporary non-usage of your monthly credit does not qualify as grounds for cancellation or a refund. Your accumulated purchasing power remains fully usable for the duration of the plan.

We take extreme care to ensure books are delivered in brand new, pristine condition. However, in the rare event of transit damage or shipping errors:

• You must report any damage or incorrect book delivery within 24 hours of receipt.
• Please contact our support team via WhatsApp with clear photographs/videos of the damaged packaging and item.
• Once verified, we will arrange for a free replacement book to be shipped to you at no additional cost.

To initiate a cancellation, request a replacement, or resolve any payment queries, please reach out to us:

• WhatsApp: Message our support team directly at +91 72172 17291 for real-time human assistance.

DailyHawker® reserves the right to modify this Cancellation & Refund Policy. Any updates will be posted on this page and will take effect immediately. Subscribers will also be informed of any material changes through the available communication channels. We encourage you to review this policy periodically.